Jersey Zone is a jersey online store. We focused on Malaysian football club.

You can purchase our products online via our official website at https://myjerseyzone.com/.

You can reach our customer service team through:

• Email: contact@myjerseyzone.com
• WhatsApp : +608322893

To register for an account, please visit the registration page on our website. Fill in the required information, including your name, email address, and password. After registering, you will receive a confirmation email to activate your account.

If you forget your password, click on the “Forgot Password?” link on the login page. Enter the email address you used to register, and we will send you a link to reset your password.

You can update your account information by logging into your account on our website. Navigate to the “My Profile” or “Settings” page, make the necessary changes, and ensure you save the updates before logging out.

We accept a variety of payment methods, including:

• Online Banking (FPX)
• Credit cards (Visa, MasterCard, American Express)
• DuitNow QR
• Buy Now Pay Later (atome)

Additional charges such as taxes and shipping fees will be calculated during checkout and displayed before you confirm your order. Please review the final amount before completing your payment.

We accept international payments through the following methods:

• Credit/Debit Cards: Visa, MasterCard, and American Express.

If you encounter any issues or require assistance, please contact our customer service team at contact@myjerseyzone.com or +60108322893.

We deliver to various locations both locally and internationally.

Shipping costs are calculated during the checkout process based on your location and the size or weight of your order. You can view the shipping charges before completing your purchase.

• Local Deliveries (Malaysia): 3–5 business days
• International Deliveries: 7–21 business days

Yes, once your order is shipped, you will receive a shipment confirmation email with your tracking number. The tracking number will become active within 3 business days.

If you experience any issues with your order, contact our customer service team immediately. If your package is damaged, retain the packaging and item for inspection.

If you need to change the shipping address, please contact us as soon as possible after placing your order. We will do our best to assist you, but changes may not be possible if the order has already been processed or shipped.

You may return most new, unused, and undamaged items within 7 days of purchase for a full refund. Items must be in their original condition. Certain products, such as custom-made or digital products, are not eligible for returns.

To start a return, please contact us at contact@myjerseyzone.com or +60108322893 with:

1. Your order number
2. The item(s) you wish to return
3. The reason for the return

Yes, once your order is shipped, you will receive a shipment confirmation email with your tracking number. The tracking number will become active within 3 business days.

Return shipping costs are the customer’s responsibility unless the return is due to our error or a product defect.

Refunds are processed within 3 business days of receiving the returned item(s). The time it takes for the refund to appear in your account depends on your payment method and financial institution.

Yes, we occasionally offer promotions and discounts. Stay updated by subscribing to our newsletter or following us on our social media channels.

You can leave feedback or a review directly on the product page. Simply navigate to the product you purchased, scroll to the “Reviews” section, and click on “Write a Review.” Share your experience, rate the product, and submit your review. Your input helps us improve and assist other customers in making informed decisions.