Thank you for visiting and shopping with Jersey Zone. Below are the terms and conditions that constitute our shipping policy.
Processing Time
- All orders are processed within [X] business days.
- Orders are not shipped or delivered on weekends or public holidays.
- If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days for processing.
Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time:
- Local (Within Malaysia): [2]–[5] business days
- International: [X]–[Y] business days
- Delivery delays can occasionally occur due to unforeseen circumstances.
Shipment Confirmation and Tracking
- You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).
- The tracking number will be active within [X] business days.
Customs, Duties, and Taxes
- Jersey Zone is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping are the customer’s responsibility (e.g., tariffs, taxes, etc.).
Lost or Damaged Items
- Jersey Zone is not liable for items lost or damaged during shipping.
- If your order arrives damaged, please contact the shipment carrier or our support team to file a claim. Please save all packaging materials and damaged goods for inspection.
Contact Us
For any questions or concerns about our shipping policy, please contact us at:
- Email: contact@myjerseyzone.com
- Phone: +6018322893